Where can I get help using a Check shared moped via Gaiyo?

Are you experiencing a problem starting, using, or ending a Check shared moped via the Gaiyo app? Then the Check helpdesk will help you further.

For technical support or ride problems, please contact Check directly via:

support@ridecheck.app

Please clearly state in your email:

  • The email address you used to log in to Gaiyo
  • The date and time of the ride
  • A brief description of the problem